Terms of Use

1. About This Website

Northern Supplies uses this website to provide information about its business, products, service area, delivery, and ways to contact the company or request parts.

Website content is provided for general information and communication purposes. It is not a binding quotation, guarantee, contract, or offer to sell unless Northern Supplies expressly confirms otherwise.

2. Part Requests, Reorders, and Inquiries

Submitting a New Order request, Reorder request, Contact form, Supplier Inquiry, or other website form does not by itself create a purchase contract or guarantee that a product is available.

A request becomes an order only after the relevant details have been reviewed and Northern Supplies and the customer have agreed to the applicable product, quantity, price, availability, pickup or delivery arrangements, and any other relevant terms.

3. Product Information, Availability, Pricing, and Fitment

Northern Supplies makes reasonable efforts to provide useful and accurate website information, but product information may change and may not include every specification, application, or availability detail.

Unless expressly confirmed by Northern Supplies:

• website information does not guarantee current stock or availability;
• website information does not guarantee pricing;
• website information does not guarantee delivery timing;
• product descriptions do not guarantee compatibility or fitment with a specific machine; and
• images may be representative and may not show the exact product supplied.

Customers should provide complete and accurate equipment and part information where possible. Final product suitability, application, and order details should be confirmed before purchase.

4. Information You Submit

You are responsible for the accuracy of information you submit through the website.

When uploading photos, documents, or other files, you confirm that you have the right to provide that material to Northern Supplies and that the material does not violate another person's rights or applicable law.

You authorize Northern Supplies to use submitted information and files as reasonably necessary to review, respond to, process, document, and follow up on your request.

Personal information is handled in accordance with our Privacy Policy.

5. Website Use

You agree not to:

• use the website for unlawful, fraudulent, abusive, or misleading purposes;
• attempt to interfere with the website, its security, or its normal operation;
• upload malicious software, harmful files, or content intended to damage systems;
• attempt to gain unauthorized access to accounts, systems, or data; or
• use automated methods to misuse forms or website functionality.

Northern Supplies may restrict access or take reasonable action where necessary to protect the website, its users, or its systems.

6. Email and SMS Communications

Northern Supplies may send communications that are reasonably related to a request, inquiry, order, reorder, pickup, delivery, or other interaction you initiate.

Where you separately opt in to marketing or promotional email or SMS messages, Northern Supplies may send messages such as product updates, promotions, special offers, or service information in accordance with your consent and applicable law.

For SMS communications:

• message frequency may vary;
• message and data rates may apply;
• reply STOP to opt out of future SMS messages;
• reply HELP for assistance, or contact Northern Supplies at 780-926-6327 or dave@northernsuppliesab.com;
• consent to marketing SMS is optional and is not a condition of purchasing goods or submitting a request; and
• wireless carriers are not responsible for delayed or undelivered messages.

For more information about how personal information and messaging consent are handled, see our Privacy Policy.

7. Intellectual Property

Unless otherwise stated, the website design, text, graphics, branding, and original content are owned by or used with permission by Northern Supplies and may not be copied, reproduced, republished, or used for commercial purposes without permission.

Third-party trademarks, product names, and other third-party materials remain the property of their respective owners.

8. Third-Party Services and Links

The website may use or link to third-party services, websites, maps, communications platforms, or other external resources.

Northern Supplies is not responsible for the content, availability, privacy practices, security, or terms of independent third-party websites or services.

9. Disclaimer

Northern Supplies makes reasonable efforts to keep the website functional and accurate, but does not guarantee that the website will always be available, error-free, uninterrupted, or completely current.

To the extent permitted by law, the website and its informational content are provided on an "as available" basis.

Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable law.

10. Limitation of Liability

To the extent permitted by law, Northern Supplies will not be liable for indirect, incidental, special, or consequential loss arising solely from the use of, inability to use, or reliance on this website.

This section does not exclude liability that cannot legally be limited or excluded.

11. Governing Law

These Terms of Use are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.

Any dispute relating to these Terms or use of the website will be subject to the courts with jurisdiction in Alberta, unless applicable law requires otherwise.

12. Changes to These Terms

Northern Supplies may update these Terms of Use from time to time.

The date at the top of this page shows when the Terms were last updated. Continued use of the website after changes are published means the updated Terms will apply to future use of the website.

13. Contact

Questions about these Terms may be directed to: